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At Palmetto State Bank, your questions and comments are very important to us. Someone will respond to your request or question within two business days. When inquiring about your account please remember to include your name and phone number, but not your account number because e-mail is NOT a secure method of sending account information. Please call your local branch with specific account information and questions.
| Location | Phone |
|---|---|
| Hampton | 803-943-2671 |
| Bluffton | 843-757-3747 |
| Burton | 843-524-4111 |
| Lady's Island | 843-524-3300 |
| Allendale | 803-584-2191 |
| Fairfax | 803-632-2551 |
| Estill | 803-625-2151 |
To report lost or stolen Visa Check Cards or PSB ATM Cards (24 hours a day): 1-800-554-8969
Click here to send us an e-mail
Click here to contact us if you suspect fraud
SC Department of Revenue Data Breach
The South Carolina Department of Revenue (SCDOR) announced that 3.8 million Social Security numbers and 387,000 credit and debit card numbers were affected by the recent data breach. Also, any account numbers used to pay taxes or receive refunds may also be affected.
As a result of the data breach, the state of South Carolina is offering one year of identity theft protection and credit monitoring free of charge. To learn more about this offer visit the South Carolina Department of Revenues website, www.sctax.org/security.htm
Palmetto State Bank encourages its customers to follow the SCDOR’s recommendations outlined below to enroll in identity theft protection if they have filed a South Carolina tax return since 1998.
For your accounts at Palmetto State Bank:
Monitor your account(s) for any unusual or suspicious activity.
- Closely review your bank statement(s) for any unusual or unauthorized transactions. If you detect any suspicious activity, visit your local branch or call us at 1-803-943-2671.
- Monitor your Palmetto State Bank account(s) from your computer and enroll in online banking. With the online service, you will be able to monitor your account history and activity 24 hours a day, 7 days a week. To sign-up for online banking, please visit our website at www.palmettostatebank.com or call your local branch.
- Consider monitoring your account(s) with mobile banking. You can download an app for your iPhone, Android or Blackberry phone, you can use our convenient Mobile Web service, or you can enroll in Text Banking. You must be enrolled in online banking prior to using mobile banking. Visit www.palmettostatebank.com/Mobile-Banking.aspx for more information on how to enroll.
Enroll in the ID Theft Protection provided by SCDOR
- PERSONAL bank customers that are South Carolina taxpayers should take advantage of the SCDOR offer and enroll in one year of free credit monitoring through Experian by visiting www.protectmyid.com/scdor and use code SCDOR123.
- For those without Internet access, they can call the South Carolina Department of Revenue at 1-866-578-5422. Remember, this is only credit protection and does not apply to deposit and savings accounts.
- For BUSINESS customers, the state of South Carolina has arranged free credit monitoring services for all South Carolina businesses through Dun & Bradstreet Credibility Corp. for the life of the business. This service began on Friday, Nov. 2. Businesses can register at www.dandb.com/sc/ or they can do so by calling 800.279.9881.
In addition, SCDOR is encouraging you to change your online passwords and place fraud alerts with the three credit bureaus.
- To place an initial fraud alert on your credit report, you only have to call one of the Credit Reporting Agencies, and they will notify the other two. This is a FREE service.
Equifax: 800-525-6285
Trans Union: 800-680-7289
Experian: 888-397-3742
If you detect any suspicious activity on your accounts, or have any additional questions or concerns, please contact your local branch or the Main office of Palmetto State Bank at 1-803-943-2671.